How to Complete KYC with Argos

This document serves as the KYC (Know Your Customer) guide for KGH NFT holders. Completing KYC is a necessary step to ensure that you meet the eligibility criteria to claim KRO tokens locked in the KGH NFTs. This guide will walk you through the process of completing KYC verification using the Argos KYC platform.


Eligibility Criteria

Before proceeding with the KYC process, ensure that you meet the following eligibility criteria:

  1. Age Requirement: You must be at least eighteen (18) years of age, or of legal age to enter into binding agreements according to your jurisdiction's applicable laws.

  2. Residency and Nationality Restrictions:

    • You must not be a resident of the United States.

    • You must not be a partnership or corporation organized or incorporated under the laws of the United States.

    • You must not be considered a “U.S. person” as defined in Rule 902(k)(2) of Regulation S under the Securities Act of 1933.

  3. Sanctions Compliance:

    • You must not be subject to any sanctions administered or enforced by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC), the U.S. Department of State, or any other relevant governmental authority.

    • You must not be listed on the Denied Persons, Entity, or Unverified Lists by the U.S. Department of Commerce’s Bureau of Industry and Security.

    • You must not be located, organized, or resident in a country or territory subject to economic sanctions, including but not limited to Russia, Crimea, Cuba, Iran, North Korea, or Syria.

  4. Third-Party Restrictions:

    • You must not be purchasing, obtaining, accessing, or using KGH NFTs on behalf of a U.S. Person or a Restricted Person.

If you do not meet these criteria, you will fail the KYC process and will not be eligible to claim KRO tokens. You can still trade your KGH NFTs via Rarible.


Step-by-Step KYC Process

To complete the KYC process, follow these steps:

  1. Prepare Your Documents:

    • Ensure you have a government-issued ID (e.g., passport, driver's license)

  2. Access Argos KYC Platform:

    • Go to the Argos KYC portal provided by KGH. You can access the KYC portal through the My KGH NFTs page.

  3. Watch the Argos KYC Demo Video:

    • Familiarize yourself with the process by watching the demo video provided by Argos:

  1. Start the Verification Process:

    • Click on the "Start KYC" button and follow the on-screen instructions.

    • You will be prompted to upload your documents and provide any additional information required.

  2. Identity Verification:

    • Argos KYC will ask you to take a selfie or a short video for facial recognition.

    • Make sure your face is well-lit and clearly visible.

  3. Submit Your Application:

    • After completing all required steps, submit your KYC application.

    • You will receive a confirmation notification in the website that your application is under review.

  4. Await Confirmation:

    • The verification process may take a few minutes. You will be notified once your KYC has been approved or if any additional information is required.


Common Issues and Troubleshooting

Here are some common issues you might encounter during the KYC process and how to resolve them:

  1. Document Upload Issues:

    • Ensure that your documents are clear and legible. Avoid using scanned copies; instead, take photos with good lighting.

    • If you experience technical difficulties, try using a different device or browser.

  2. Verification Delays:

    • Although most of the verification process takes less than 3 minutes to complete, sometimes it might take longer. Please be patient and wait until you receive the result, as it will not take too much time.

  3. Failed KYC:

    • If you fail the KYC process, review the eligibility criteria. If you believe there was an error, you may contact support for further assistance.


Support and Contact Information

If you encounter any issues or have questions regarding the KYC process, please reach out to our support team via official Discord.

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